How ((OTRS)) Community Edition is integrated into openITCOCKPIT

((OTRS)) Community Edition

Enterprise puzzle piece

((OTRS)) Community Edition is an open source ticketing system and part of the ITSM Suite of it-novum .

openITCOCKPIT provides a two-way integration for ((OTRS)) Community Edition.

By changing the ticket state to “In progress” an acknowledgement will be set in openITCOCKPIT and vice versa.

"openITCOCKPIT" is not endorsed by ((OTRS)) Community Edition.