openITCOCKPIT is available in two editions. The Community Edition is a fully free version that enables hassle-free infrastructure and application monitoring for everyone. The Enterprise Edition has all features of the Community Edition and extends them with integrations to other monitoring and ITSM systems. It also contains extended business modules and mechanisms for distributed, scalable and highly available monitoring at enterprise scale.
Start free today and upgrade for more features tomorrow.
| Community Edition | Enterprise Edition | ||||
|---|---|---|---|---|---|
| Monitoring engines | |||||
| Naemon | |||||
| Statusengine | |||||
| Monitoring integrations | |||||
| Checkmk | |||||
| Prometheus | |||||
| Status bridge | |||||
| SNMP trap monitoring | |||||
| Agents & Plugins | |||||
| openITCOCKPIT Monitoring Agent | |||||
| Agent-less monitoring | |||||
| Agent-based monitoring | |||||
| Nagios monitoring plugins | |||||
| Monitoring wizards | |||||
| Windows monitoring | |||||
| Linux monitoring | |||||
| macOS monitoring | |||||
| MySQL monitoring | |||||
| Network components | |||||
| MSSQL monitoring | |||||
| DB2 monitoring | |||||
| Oracle monitoring | |||||
| VMware (ESX directly) | |||||
| VMware (throught vCenter) | |||||
| VMware Snapshots | |||||
| VMware Virtual Desktop environment (VDI) | |||||
| HP hardware | |||||
| UPS (Uninterruptile Power Supply) | |||||
| Printer | |||||
| SAP monitoring | Subscription Platin and higher | ||||
| Usermanagement & Authentification | |||||
| LDAP / Active Directory | |||||
| Single-Sign-On | |||||
| Multi tenancy | |||||
| Role-Based Access Control | |||||
| Alerting | |||||
| User-defined notifications | |||||
| Mattermost | |||||
| Pushover | |||||
| SMS via massenversand.de | |||||
| Pager Duty | |||||
| Slack | |||||
| Rocket.Chat | |||||
| ServiceNow | |||||
| ITSM interfaces | |||||
| HTTP API | |||||
| Znuny | |||||
| ((OTRS)) Community Edition | |||||
| i-doit | |||||
| iTop | |||||
| CSV import | |||||
| Visualization | |||||
| Custom Dashboards | |||||
| Grafana | |||||
| Maps | |||||
| Design module | |||||
| OpenStreetMap | |||||
| Business & Reporting | |||||
| Event Correlation / Business Process Monitoring | |||||
| Instant reports | |||||
| Autoreports | |||||
| Downtime reports | |||||
| SLA reports | |||||
| Supported platforms | |||||
| Ubuntu / Debian | |||||
| Red Hat / Enterprise linux | |||||
| Support | |||||
| Community support | |||||
| Professional support | |||||
| Miscellaneous | |||||
| Hassle-free updates | |||||
| Distributed Monitoring | Subscription Gold and higher | ||||
| High-Scalability | Subscription Gold and higher | ||||
| Cluster / High Availability | Subscription Gold and higher | ||||
| Start now! | Contact us | ||||
openITCOCKPIT Enterprise Subscription¶
openITCOCKPIT is distributed as a subscription model. The subscription grants a time-limited right of use for the openITCOCKPIT Enterprise Edition. The openITCOCKPIT master system may be operated on one production system. From a subscription level of Gold, up to two additional development or test systems may be operated. Depending on the subscription level, it is also possible to run openITCOCKPIT on RedHat, as distributed monitoring and as a high-availability cluster. The specially developed and resource-saving SAP monitoring is available from the Platinum subscription level. Depending on the subscription level, the number of services that can be monitored also increases.
| Bronze | Silver | Gold | Platin | Unlimited | |
|---|---|---|---|---|---|
| Max. hosts | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Max. services | 1.000 | 5.000 | 10.000 | 30.000 | Unlimited |
| Basic support | |||||
| Ubuntu / Debian | |||||
| Test- and development system | |||||
| Red Hat / Enterprise Linux | |||||
| High Scalability / Distributed monitoring | Contact sales | ||||
| Cluster / High Availability | Contact sales | Contact sales | |||
| Mobile server | Contact sales | Contact sales | |||
| SAP monitoring | |||||
| Price per year | 1.000€ | 3.499€ | 4.999€ | 9.999€ | Contact us |
Support ¶
The basic support included in the subscription includes up to 5 support requests per contract period. For a mission-critical use of openITCOCKPIT, a higher number of support requests and for a processing with guaranteed response times, we recommend the conclusion of a higher-quality openITCOCKPIT support contract. Should you require a 24x7 support contract or 8x5 support contract for a fully managed operation, our sales managers will be happy to provide you with information. If you use more than one product of our portfolio, the ITSM support contracts (including i-doit, ...) could also be an interesting offer.
| Basic | Standard | Premium | Specific | ||
|---|---|---|---|---|---|
| Number of master systems | 1 | 1 | 1 | ||
| Number of satellites | - | 10 | 20 | ||
| Number of support cases / year | 5 | 25 | 50 | ||
| Consulting hours / year | - | 4 | 8 | ||
| Service hours / german time | 8x5 | 10x5 | 10x5 | ||
| Response times | |||||
| P1 - Critical impact | - | 4h | 2h | ||
| P2 - Medium impact | - | 8h | 4h | ||
| P3 - Minor impact | - | 12h | 6h | ||
| Support channels | Ticket system | Ticket system / phone on P1 - Critical impacts | |||
| Price per year | Included in subscription | 4.999€ | 14.999€ | Contact us | |
Specific support options ¶
The standard support contracts do not meet your requirements? You need more master systems, satellites, support cases or included consulting hours? No problem! Contact our sales team and we will find the right solution for you.
For cloud-based solutions, openITCOCKPIT is also offered as a MaaS model. This is made possible by the proprietary openITCOCKPIT agent and the distributed satellites, which can optionally be operated in push and pull mode. Through this possibility, the communication direction can be freely defined according to the requirements. With integrations of other monitoring systems such as Prometheus, openITCOCKPIT also extends its possibilities to optimally monitor cloud-based solutions. For further information please contact our sales managers.
If desired, operation for openITCOCKPIT can be provided as a full-managed service with a service level of 8x5 (German time). Operation is possible both on-premise and in the cloud. Our range of services is as individual as your infrastructure. Our sales managers will be happy to answer any further questions you may have.
Monitoring is a business critical service for your environment? You need support 24 / 7? This is also no problem! Contact our sales team for further information.