How ((OTRS)) Community Edition is integrated into openITCOCKPIT

((OTRS)) Community Edition is our first choice open source ticketing system and an integral part of the ITSM Suite of it-novum .

openITCOCKPIT provides a two-way integration for ((OTRS)) Community Edition.

By changing the ticket state to "In progress" an acknowledgement will be set in openITCOCKPIT and vice versa.

"openITCOCKPIT" is not endorsed by ((OTRS)) Community Edition.